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Felista Keni Lottimbo1, Dr.LuhomboAdema Calistus, PhD2, Dr.Juma Edwin PhD3
- *Catholic University of Eastern Africa
- FAR Journal of Arts, Humanities And Social Studies (FARJAHSS)
- DOI
This study sought to investigate the influence of stakeholder engagement on performance of Southern New Hampshire University Programme in Kakuma Refugee Camp, Turkana West Kenya. The study was ancored on Stakeholder Theory. This study employed a mixed method approach using convergent parallel design. The study targeted 105 participants comprising of 98 enrolled students, 5 administrators and 2 CUE staff. Census and purposive sampling was used to ensured that all key stakeholders and students were represented. The study used both quantitative and qualitative data analysis methods. Quantitative data were analyzed using SPSS version 26, applying descriptive statistics, Pearson correlation, multiple regression, and ANOVA to assess relationships between variables. Qualitative data were analyzed through thematic analysis, where recurring themes were identified, coded, and interpreted to complement the quantitative findings. The study found that stakeholder engagement was generally strong, with about two-thirds of respondents acknowledging involvement in decision-making and collaboration (M = 3.92). However, gaps remained in inclusivity and equitable access to services. The study recommend that SNHU should prioritize strengthening student support services to enhance accessibility and responsiveness while sustaining high performance in academics, skills application, and community acceptance.
