SOCIAL RELATIONAL NETWORK AND ORGANIZATIONAL CITIZENSHIP BEHAVIOUR IN INDIGENOUS OIL SERVICE FIRMS IN PORT HARCOURT

The demands and processes of organizations can lead to the formation of groups, namely formal and informal groups. This study was on social relational network and organizational citizenship behavior in indigenous Oil Service Firms in Port Harcourt. The objective was to determine the extent to which the dimensions of Social Relational Network relate with the measures of Organizational Citizenship Behavior in the Oil Servicing Firms in Port Harcourt. The study adopted questionnaire as its research instrument using SPSS package to test stated hypotheses. Our findings showed a significant and strong association between social relationship network and organizational citizenship behavior. The findings also showed that all two dimensions of social relationship network significantly correlate with organizational citizenship behavior thus enhancing civic virtue and sportsmanship. The recommendation from this study is that policies on the management of social relationship networking should be made to match the requirements of the industry. Further research is needed to determine social relational networking and organizational behavior in other sectors of the economy like the banking and telecommunications industry.