The Role of emotional intelligence in organizational leadership

Abstract

Emotional intelligence (EI) plays a pivotal role in organizational leadership, shaping how leaders inspire, manage, and engage with their teams. This study explores the relationship between EI and leadership effectiveness by examining the role of EI competencies such as self-awareness, self-management, social awareness, and relationship management in enhancing decision-making, team performance, and conflict resolution. Using a qualitative methodology, in-depth interviews with 15 leadership and emotional intelligence experts were conducted to provide rich insights into the practical applications of EI in organizational contexts. Drawing on integrated theoretical frameworks, including Emotional Intelligence Theory, Transformational Leadership Theory, and Social Exchange Theory, this research identifies key variables that influence leadership outcomes. The findings highlight the implications of emotionally intelligent leadership in navigating complex workplace dynamics, building trust-based relationships, and driving organizational growth. The study offers actionable recommendations for organizations to develop emotionally intelligent leaders, emphasizing the importance of EI for sustainable leadership practices and long-term success.